Train companies
London Northwestern Railway Delay Repay
Independent site, not a train company or claims service. You claim only through your operator’s own form.
Locked to London Northwestern Railway, the calculator above turns your fare and the minutes late at your station into a Delay Repay amount.
London Northwestern Railway would pay
£7
25% of the single fare paid
| Scheme | Delay Repay 15, from 15 min |
| Band applied | 15–29 min |
| From 30 min late | £14 |
| Claim by | 23 November 2026 (28 days left) |
Estimate from the scheme London Northwestern Railway publishes, read on 26 October 2026. The operator checks the train you were on and decides the claim.
London Northwestern Railway, LNR for short, runs the stopping and semi-fast trains out of London Euston towards Milton Keynes, Northampton and Birmingham, and on to Crewe and Liverpool. Many of its passengers commute into London, and a growing number pay with contactless, which is why its Delay Repay page sets out a rule found on few others: a pay as you go journey is compensated on its single fare, but a day on which the daily or weekly price cap applied is compensated as a share of that daily capped fare. The bands are the usual Delay Repay 15 scale: 25% of a single from 15 minutes, 50% from 30 and the full single from 60. A £28 single 22 minutes late earns £7. You have 28 days to claim. LNR belongs to West Midlands Trains, in public ownership since 1 February 2026, and the ORR's figures for that group show 78.3% of closed claims approved in April 2025 to March 2026.
Delay Repay on a return ticket
You would get
£5.75
| Share of the return fare | 12.5% |
| Outward band | 15 min and over |
| Return band | none |
| Capped at | £46 |
Schemes and rules read by Radif Partners · Editorial policy · Method
Paper tickets, e-tickets and returns on the Euston line
For a single or return bought in advance or on the day, LNR works on the price you paid. A return counts as two journeys, each worth half of the fare, so a late outward train on a £46 return earns half of what the same delay earns on a single. The table runs the full scale on a £28 single.
| Late by | Single share | Paid on £28 | Return share per leg |
|---|---|---|---|
| 15 to 29 | 25% | £7 | 12.5% |
| 30 to 59 | 50% | £14 | 25% |
| 60 to 119 | 100% | £28 | 50% |
| 120 or more | 100% | £28 | 100% |
Two examples on that £46 return: 22 minutes late on the way out and on time coming back gives £5.75; 70 minutes late both ways gives £46, the full price. The tool beside this page adds the two legs for any fare.
Pay as you go with contactless
Where LNR accepts contactless pay as you go, you are charged the best adult fare for the time of travel, with daily and weekly capping when you make several journeys into or within London. For Delay Repay this creates two cases:
- A single pay as you go journey: the delay band applies to the fare charged for that journey.
- A capped day or week: the daily capped fare becomes your daily travel cost, and the band applies to it in the same way as for a season.
The capped day is counted from 04:30 to 04:29 the following morning, so a late train home after midnight still belongs to the previous day's cap.
Seasons on LNR
Seasons follow the group rule of a daily travel cost, one return per working day. A weekly is divided by 5, a monthly by 20, an annual by 232 and a Flexi Season by 8. The shares of that daily cost are 12.5%, 25%, 50%, 100% through the bands. For an annual of £6,400, the daily cost is £27.59 and a 45-minute delay pays £6.90.
Last day to claim Delay Repay
Claim by
23 November 2026
| Time limit at London Northwestern Railway | 28 days |
| Counted from | 26 October 2026 |
| National Rail minimum | 28 days |
The operator’s form refuses claims after its limit; a late claim can only be asked as a goodwill gesture.
Payment, automatic claims and the group statistics
LNR pays by card, bank transfer, PayPal, rail travel vouchers, charity donation. One-click Delay Repay for Advance singles bought on its app or website: you confirm a claim rather than build it. As our source was an archived copy of its page, read on the date its label gives, check the live page if your case depends on a detail.
The ORR's Table 4410 does not separate LNR from West Midlands Railway, so the following figures cover West Midlands Trains as a whole: 448,236 claims closed in April 2025 to March 2026 with 98.4% handled within 20 working days, and 194,280 received so far in April 2026 to March 2027, 82.3% of them approved on provisional data. The group moved into public ownership as one company. Fast trains on the same line are run by Avanti: compare with the Avanti West Coast page, or read the West Midlands Railway page for the Birmingham network.